Privacy Policy

Effective Date: August 26,2025

Cloud Berry ("we", "our", or "us") vaules your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase from our shop.

1. Information We Collect

When you interact with our website, we may collect:

• Personal details such as your name, email address, billing and shipping address, and phone number.
• Payment information ( processed securely through our payment provider, we do not store full credit card details).
• Order history and customer support messages.
• Non-personal information such as browser type, device, and general site usage data (through cookies or analytics)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill you orders.
• Communicate with you regarding your purchase, account, or inquiries.
• Send you updates promotions, or newsletters (iff you've opted in).
• Improve our website, service, and customer experience.

3. Sharing Your Information

We respect your privacy and do not sell or rent your information. We may share your information only with:

• Service providers (such as payment processors and shipping carriers) to complete your orders.
• Legal authorities, if required by law.

4. Cookies & Tracking

Our website may use cookies and similar technologies to:

• Improve website functionality.
• Analyze traffic and user behavior.
• Personalize your shopping experience.

you can adjust your browser setting to refuse cookies, but some site features may not function properly.

5. Data Security

We take reasonable measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing emails at any time by clicking "unsubscribe."
• Contact us with any privacy concerns.

7. Contact us

If you have questions about this Privacy Policy or how your information is used, please contact us":

Email: fatasia@cloudberry.world

Thank you!